Privacy Policy
Last Updated: August 5, 2020
This privacy policy (this “Policy”) describes how and why Instant Autographs Inc. (“IA”, “we”, “us” or “our”) may collect and use your personally identifiable information (“Personal Information”) through our website (instantautographs.com), mobile application, and the services we provide through them (collectively, the website, mobile application, and services referred to as our “Platform”), and how that information may be used and shared with third parties.
We urge you to read this Policy carefully before using our Platform and in order to gain a clear understanding of how we may collect, use or disclose your Personal Information in the course of providing you with our products or services, and your use of our Platform.
By using our Platform or otherwise interacting with us or sending us Personal Information, you consent to the collection, use and disclosure of your Personal Information by us in accordance with the terms of, and for the purposes set out in, this Policy.
You are under no obligation to provide Personal Information to us or submit Personal Information through our Platform. However, your refusal to do so may prevent you from using certain portions of our Platform or completing the purchase of Products.
If you have any hesitations or are unsure about any of the terms contained herein, we invite you to connect with us at the contact details provided below. If you have any objections to the terms in this Policy, you should not use our Platform or provide us with any of your Personal Information.
This Policy should be read together with our Terms of Use (the “Terms”) before you use our Platform or purchase any Products.
This Policy does not cover anonymized aggregated data from which the identity of an individual cannot be determined. We reserve the right to use anonymized data in any way we determine appropriate.
Capitalized words that are used in this Policy, but that are not defined in this Policy, have the meanings given to them in the Terms.
We may collect the following Personal Information when you contact us, create an account on our Platform, purchase a Product, use our Platform or otherwise provide us with information about you:
If you use any feature of our Platform that allows you to communicate with third parties (such as to deliver a Product to a third party, refer a third party to our Platform, or communicate with a third party regarding a campaign or promotion), either by submitting Third-Party Data to our Platform or otherwise permitting our Platform to automatically access Third-Party Data in your possession, you acknowledge and agree that you have the authority of the relevant third party for us to access and use the relevant Third-Party Data and that you have notified these third parties and informed them how their information is collected and used by us in connection with our Platform.
We may use Third-Party Data to (i) deliver Products to third parties identified by you as the recipients of those Products on the check-out page of our Platform, and/or (ii) contact such third parties using the Third-Party Data provided for the purpose for which such Third-Party Data was provided.
We only collect Personal Information for purposes that would be considered reasonable in the circumstances and only such information as is required for the purposes of operating our Platform and providing the Products and services. We use only fair and lawful methods to collect Personal Information.
Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the products or services we provide to you, or if you contact us with an inquiry.
We use Personal Information for the purposes stated or implied at the time of collection, which may include the following purposes:
Other than as disclosed in this Policy, we will not disclose Personal Information to any external organization without your consent unless we are required or permitted to do so by law, including in the event of a corporate amalgamation, reorganization, change of control or sale.
We reserve the right to transfer any Personal Information we have in the event that we merge with or are acquired by a third party, or should a third party acquire all or part of our organization or its assets, or should any such transactions be proposed.
Your Personal Information may be stored both inside and outside of Canada. In the event that we transfer Personal Information to a service provider that is located in a jurisdiction outside of Canada, the privacy laws of that jurisdiction will apply. Those laws may offer different levels of protection from privacy laws in Canada. When transferred or stored outside of Canada, or transferred to a service provider outside of Canada, your Personal Information may be subject to access by and disclosure to law enforcement agencies under the applicable foreign legislation.
We take commercially reasonable steps to protect the security and confidentiality of your Personal Information. We store Personal Information in electronic and physical files that are secure, and our security measures include secure on-site and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software.
We keep your Personal Information only as long as it is required for the reasons it was collected. The length of time we retain information varies, depending on the purpose for which it was collected and the nature of the information. This period may extend beyond the end of your relationship with us but it will be only for so long as it is necessary for us to have sufficient information to respond to any issues that may arise at a later date. As such, we may keep your account information after the termination of your account.
In the course of engaging with us and our Platform, you may also use the media, tools or resources (e.g., for payment processing such as PayPal) of a third party. In those cases, the privacy policy of that third party may apply to you. We encourage you to read and review each privacy policy that applies to you as the terms of our Policy may differ from the terms contained in the privacy policies of those third parties. In addition, and notwithstanding any other sections of this Policy, we are not responsible or liable, directly or indirectly, for any damage or loss suffered by you that is caused or alleged to be caused by or in connection with the privacy policy of a third party.
We may revise this Policy from time to time.
Therefore, it is recommended that you access and read it periodically. You will know if changes have been made because the “last updated” date at the beginning of this Policy will be updated. All substantial changes made to this Policy will be notified on our Platform website, or by other means of communication at our sole discretion, and will take effect immediately. If you do not agree to the terms of this Policy or to the Terms or any of our other policies, agreements, or disclaimers, you should exit our Platform and cease use of our Platform immediately. Your continued use following the posting of any changes to this Policy means you agree to be bound by the terms of this Policy.
You have a reasonable right to access and review (and request corrections be made to) the Personal Information we have collected and are storing about you. We will endeavour to provide the information in question within a reasonable time. Before we grant you access to the information, or before we make any requested corrections to the information, we may require that you verify your authorization to access and correct the information. Your access to and review of Personal Information may be limited or restricted to protect our confidential business information, solicitor-client privileged information, or the Personal Information of other individuals, as permitted or required by applicable laws. We will not generally charge you for verifying or correcting your information. However, to the extent permitted by applicable law, there may be a minimal charge imposed if you need a copy of records.
We will strive to keep all Personal Information in our files complete, up-to-date and accurate.
Any questions, comments or concerns relating to this Policy, and any requests to correct or access Personal Information collected during your use of the Services, should be directed to us by email at mvh@instantautographs.com.