30 Day Guarantee
If for any reason you are unhappy with your purchase we're committed to making it right. We will gladly refund, exchange or replace any product within 30 days of shipment. Please note that we do not accept returns or exchanges on digital files
Returns and Refunds
In order to initiate a return please contact firstname.lastname@example.org with the subject "RMA request". Please include your order number in the email as well as a brief statement as to the reason for your return. We will provide you with further instructions for handling the return.
Returns must be shipped freight prepaid and with a tracking number. No COD returns will be accepted.
Our address is:
54 Watch Hill Rd
King City, Ontario
Once the item has been received we will refund the credit card used to make the original purchase. Please note that shipping is non-refundable. We will make every effort to process your refund quickly however some refunds may take as long as 3-4 weeks to process.
Orders are sent via USPS or Canada Post from our printing and distribution center. Shipping charges are variable depending on the delivery address of the order. We cannot ship to P.O. Boxes. Your order is generally processed and shipped within 3-5 business days of us receiving it. Shipping times will vary depending on the requested shipping address.
All amounts are in US Dollars.
For assistance with the
Instant Autographs website
please email us
or call 1-416-845-3325