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30 Day Guarantee
If for any reason you are unhappy with your purchase we're committed to making it right. We will gladly refund, exchange or replace any product within 30 days of shipment. Please note that we do not accept returns or exchanges on digital files

Returns and Refunds
In order to initiate a return please contact support@instantautographs.com with the subject "RMA request". Please include your order number in the email as well as a brief statement as to the reason for your return. We will provide you with further instructions for handling the return.

Returns must be shipped freight prepaid and with a tracking number. No COD returns will be accepted.

Our address is:
Instant Autographs
54 Watch Hill Rd
King City, Ontario
L7B 1K1

Once the item has been received we will refund the credit card used to make the original purchase. Please note that shipping is non-refundable. We will make every effort to process your refund quickly however some refunds may take as long as 3-4 weeks to process.

Shipping Policy
Orders are sent via USPS or Canada Post from our printing and distribution center. Shipping charges are variable depending on the delivery address of the order. We cannot ship to P.O. Boxes. Your order is generally processed and shipped within 3-5 business days of us receiving it. Shipping times will vary depending on the requested shipping address.

All amounts are in US Dollars.

Q
How do I know this is an actual autograph from this celebrity?
 
A
Instant Autographs partners with the celebrities you see on our site. We meet in person to capture a digital copy of their autograph. We are then licensed to place the autograph on exclusive photos for you to buy.
 


Q
Where do you get the celebrity photos that you are selling?
 
A
When a celebrity provides their autograph to us, they also agree to provide exclusive photos for us to sell to their fans. The only place you can get these high quality, exclusive photos is at Instant Autographs!
 


Q
There is an Instant Autographs logo/watermark covering the photo and autograph. Will that be on the picture I buy?
 
A
No, we have added the watermark to help prevent copying of our exclusive photos. The photo you purchase will only have a small logo in the bottom corner.
 


Q
I don’t see my favorite celebrity listed, what can I do?
 
A
Please make a request on our Contact Us page. The more requests we have, the more likely we’ll be to add your favorite celebrity to Instant Autographs!
 


Q
What happens when I buy an Instant Autograph?
 
A
We'll provide you with a link to our Photo Download Center in the confirmation email for your order. Simply download and open up the JPG and print out your autographed picture on a photo printer.
 


Q
What if I don't own a photo printer?
 
A
Don't worry, you can still get an autographed picture of your favorite celebrity! Simply choose the delivery option when adding photos to your cart. We'll have one of our high quality printing partners print out the photo for you and ship it. Additional charges will apply.
 


Q
I'm an agent/manager for a celebrity who would like to participate in Instant Autographs, who do I contact?
 
A
Please contact our Business Development team at busdev@instantautographs.com
 

 
Need Help?

For assistance with the
Instant Autographs website
please email us

support@instantautographs.com
or call 1-416-845-3325